When you buy a carport from Allview, certain conditions apply, which we call our terms of sale and delivery. These terms contain information about prices, payment methods, delivery times and any guarantees or return rights that you should be aware of before buying a carport from us. By reading and understanding these terms, you can be sure of a good, hassle-free buying experience and the best service from Allview.
1.1 – In these terms of sale and delivery, Allview ApS is referred to as the seller and the customer as the buyer. Both are referred to as the parties.
2.1 – The order is governed by the order confirmation sent and these terms of sale and delivery. In the event of any discrepancy between the documents, the order confirmation shall take precedence.
2.2 – Subsequent changes to the order confirmation must be agreed in writing to be valid
2.3 – Work beyond what is agreed in the order confirmation as standard and covered by the agreed purchase price shall be paid for by the buyer as an additional service.
3.1 – The buyer is responsible for the legality of any building work and shall handle any notification of such work to the public authorities.
3.2 – The buyer shall obtain, and is responsible for obtaining, the necessary approvals and permits, including building permits, approvals from authorities and neighbours, etc., and shall bear all costs thereof.
4.1 – The seller assumes that neither ground nor environmental conditions on the buyer’s property will prevent fulfilment of the agreement entered into. The buyer is therefore responsible, among other things, for ensuring that the buyer’s property has the necessary load-bearing capacity. Any additional foundation work shall be paid for separately by the buyer in addition to the agreed purchase price.
4.2 – The buyer’s property must be cleared and prepared for delivery at the agreed time of delivery. The seller assumes that holes for the foundations can be dug without significant obstacles. Additional work resulting from lack of preparation, large stones, tree roots and the like shall be paid for by the buyer in addition to the agreed purchase price.
5.1 – If, by the agreed time of delivery at the latest, no drawing is available showing concealed cables, wires, downpipes, gas, water and sewer pipes, etc. on the buyer’s property, including on buildings, the seller accepts no liability for damage to these in connection with erection, fixing, digging and installation. We recommend obtaining a utility plan from the Danish Register of Underground Cable Owners (Ledningsejerregistret, www.ler.dk) so that you are fully up to date on where pipes and cables run on the property. Please note that it can take up to 5 days to receive updated drawings from this register.
5.2 – The buyer or the buyer’s representative must be present while the work is carried out in order to indicate the exact position and to review and approve the work carried out.
5.3 – Should damage occur to cables, pipes or wires in connection with digging for foundations, and this has not been pointed out in the form of a drawing provided with correctly marked measurements for them, the buyer shall be solely responsible for any damage to them during digging.
6.1 – Delays on the part of the seller do not entitle the buyer to liquidated damages, compensation or damages. However, the seller shall endeavour to carry out the agreed task as quickly as possible without undue delay.
6.2. – In the event of delays on the part of the buyer, the buyer is obliged to notify the seller as soon as possible, and no later than 2 days (working days) in advance. In the event of a wasted journey, the seller is entitled to invoice the buyer DKK 5.000,-, corresponding to the seller’s time and costs for the aborted installation.
7.1 – It is the buyer’s responsibility to inspect the goods on receipt or no later than 48 hours thereafter. On receipt, the packaging must be checked for damage that could indicate damage to the contents. The buyer does not need to open the packaging on receipt unless the packaging shows signs of rough handling.
7.2 – Paving taken up in connection with the installation of foundations will not be re-laid by the seller. The buyer is responsible for reinstatement
7.3 – Excavated surplus soil will not be removed. This work is to be carried out by the buyer.7.4Packaging (including a large wooden crate) must be removed by the buyer after installation is complete.
7.5 – Downpipes will not be connected to a soakaway or other collection system. It is the buyer’s responsibility to have the necessary connection work for the roof downpipes carried out and to bear the costs thereof.
7.6 – A standard installation requires existing paving/slabs where the carport/shed is to be installed, and that this paving is at the finished ground level. If paving/slabs are only laid after the carport/shed has been installed, the seller is not liable if the installation does not match the subsequent paving.
7.7 – It is the buyer’s responsibility to have the necessary electrical work carried out, including for connecting lights, and to bear the costs thereof if the lights are to be connected to the house’s fuse board, which must be done by an authorised electrician.
7.8 – There must be access to electricity (230 V) and water on the buyer’s property.
8.1 – In the event that the work carried out is defective, the seller is entitled and obliged to remedy the defects. This must be done within a reasonable time.
8.2 – There may be minor tolerances for cosmetic aspects of the product, e.g. small irregularities or variations in shade in the galvanising, painted surfaces and cladding, which are not considered defects or deficiencies.
9.1 – If the customer regrets the purchase after the goods have been delivered to the buyer’s address, but no later than 2 days before the agreed installation, the goods must be returned to the seller’s warehouse no later than 5 days after the buyer has cancelled the purchase in writing. Goods that have been installed will not be taken back. The goods must be returned in the original packaging, which must be unopened. The return address is: Højmarken 13, 5492 Vissenbjerg. The seller can be contacted to arrange transport. Return costs are borne by the customer. The seller must be contacted in connection with returns so that the warehouse can be notified of the receipt of the returned goods.
9.2 – In the event of a justified complaint, the buyer must contact the seller and document with photos what the complaint concerns. The seller will then replace the parts in question with new parts or exchange the product entirely. This will be done at the seller’s expense.
10.1 – With regard to terms of payment, the seller refers to the order confirmation.
10.2 – If the agreed terms of payment are exceeded, the buyer will be charged interest in accordance with the provisions of the Danish Interest Act (Renteloven) at 1,5 % per month or part thereof, plus a reminder fee.
11.1 – If an item is custom-made and for whatever reason cannot, or may not, be erected on the buyer’s property, the buyer will be invoiced in accordance with the order confirmation.
11.2 – The seller does not take back custom-made goods. Nor if they are cancelled after the purchase agreement has been concluded but before delivery to the buyer’s address.
12.1 – A 10-year guarantee is provided on all ALLVIEW’s products.
12.2 – To maintain the product guarantee, the buyer is obliged to clean the roof, downpipes and gutters in accordance with the maintenance plan. The maintenance plan can be found on our website http://allview.dk
13.1 – Under no circumstances shall the seller be liable for the buyer’s operating losses, loss of profit or other indirect financial losses.
13.2 – The seller accepts no liability for accidental damage that may occur in connection with the seller’s performance of work on the buyer’s property, including on buildings.
14.1 – Ownership of the goods sold remains with the seller until the goods covered by the order confirmation have been paid for in full by the buyer, regardless of whether they have been delivered to the buyer.
15. Choice of law and venue15.1Any dispute arising from the agreement entered into between the parties shall be settled in accordance with Danish law.